> ## Documentation Index
> Fetch the complete documentation index at: https://docs.spicom.co/llms.txt
> Use this file to discover all available pages before exploring further.

# LTD Activation

> Learn how to activate your Lifetime Deal code for Spicom.

# LTD Activation

If you purchased a Lifetime Deal (LTD) for Spicom, you must redeem your code on the official activation page to unlock your lifetime access.

***

## How to Activate Your LTD Code

Follow these steps:

1. Log in to your Spicom account
2. Go to **[https://spicom.co/redeem](https://spicom.co/redeem)**
3. Paste your LTD code
4. Click **Activate**
5. Your account will switch to the **Lifetime Deal plan immediately**

<Callout type="info">
  There is <strong>only one LTD tier</strong> in Spicom.\
  Once redeemed, your account is permanently upgraded — no stacking, no additional tiers.
</Callout>

***

## Where to Find Your LTD Code

Depending on where you purchased it:

* **DealFuel** → “Purchase History”
* **AppSumo** → “Products → Codes”
* **SaaSMantra** → “My Purchases”
* **PitchGround** → “My Products”

Codes usually look like:

* `SPICOM-XXXX-XXXX-XXXX`
* `DF-XXXXX`
* `LF-XXXXX`

***

## What You Unlock After Activation

Once the code is redeemed:

* Your account becomes **Lifetime Access**
* You keep all features included in the LTD plan
* No monthly or yearly fees
* Your plan will not expire

There is **no upgrade path** — one tier, lifetime access.

***

## My Code Shows “Invalid”

Check the following:

* Make sure there are **no spaces** before or after the code
* You are logged into the **correct Spicom account**
* The code has not already been redeemed
* The code matches exactly (case-sensitive)

Try also:

* Pasting the code again
* Using a private/incognito window
* Refreshing the `/redeem` page

If the issue persists, contact support with:

* Your LTD purchase receipt
* The code you tried
* The email of your Spicom account

We usually resolve this within **24 hours**.

***

## My Code Was Already Used

If the message says **“Code already redeemed”**, it means:

* You already redeemed it previously, OR
* The code was mistakenly reused by the marketplace

To fix:

1. Contact support
2. Include your receipt
3. Include the code
4. We will verify and unlock access if needed

***

## My Plan Didn’t Switch After Redeeming

Possible causes:

* The page didn’t refresh
* Browser cache showing outdated data
* Login session needs to reset

Try:

* Refreshing the dashboard
* Logging out → logging back in
* Opening **Account → Billing** to confirm your plan

If it still doesn’t update, support can fix it manually.

***

## Need Help?

Contact support inside your dashboard.\
We typically respond within **24 hours**.